We want you to buy with confidence. If something isn’t right, here is exactly how returns work with us (Drake Co., Ltd., trading as Drake Marine, Drake SVO and Drake Off-Grid) \u2014 in plain language, no fine-print surprises.<\/p>\n
\u0411\u043e\u043b\u044c\u0448\u0438\u043d\u0441\u0442\u0432\u043e \u0442\u043e\u0432\u0430\u0440\u043e\u0432 \u043c\u043e\u0436\u043d\u043e \u0432\u0435\u0440\u043d\u0443\u0442\u044c \u0432 \u0442\u0435\u0447\u0435\u043d\u0438\u0435 30 days of delivery<\/strong> for a full refund. To qualify, the item must be unused, uninstalled, in its original packaging with all accessories and documentation, and accompanied by your order number.<\/p>\n Message us on LINE @drakeco<\/a>, WhatsApp<\/a> \u0438\u043b\u0438 \u043f\u043e \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u043e\u0439 \u043f\u043e\u0447\u0442\u0435 hello@drakemarine.com<\/a> with your order number and the reason for return. We reply within one business day with return instructions. Once the item arrives back and passes inspection, we refund your original payment method within 7 days<\/strong>. Inspection happens within 2 business days<\/strong> of the item reaching us, and it is a simple check, not a hurdle: we confirm the item is unused and uninstalled, complete with its accessories and documentation, and in packaging we can resell it in. If something fails inspection we tell you exactly what and why the same day, with photos, and agree the next step with you.<\/p>\n If an item arrives faulty, damaged, or isn’t what you ordered, that’s on us: we arrange and pay for the return, and you choose a replacement or a full refund \u2014 including any delivery charges. Products also carry their manufacturer’s warranty (see Warranty & Claims<\/a> for the periods each brand publishes and how a claim works); we handle warranty claims with the manufacturer on your behalf, here in Thailand.<\/p>\n Everything else is returnable<\/strong> \u2014 batteries, chargers, inverters, anodes, valves, spares, shrink wrap and tools in unused condition, and sealed oils, greases and fuel additives<\/strong> in their factory packs \u2014 within 30 days. Opened lubricant packs are not returnable. There is no restocking fee:<\/strong> an approved return is refunded in full.<\/p>\n For change-of-mind returns, you arrange and pay for return shipping to our Trang warehouse (we recommend a tracked service). For faulty, damaged or incorrect items, we cover it.<\/p>\n We ship worldwide, and the same 30-day policy applies. For international returns, email us first and we will confirm the best return route and any customs paperwork before you send anything \u2014 returned goods must be declared as “returned goods” to avoid import duty being charged twice. For faulty or incorrect international orders we arrange collection or refund your documented return freight. Refunds are always made in the currency and to the payment method of your original order.<\/p>\n \u0e04\u0e37\u0e19\u0e2a\u0e34\u0e19\u0e04\u0e49\u0e32\u0e44\u0e14\u0e49\u0e20\u0e32\u0e22\u0e43\u0e19 30 \u0e27\u0e31\u0e19<\/strong> \u0e2b\u0e25\u0e31\u0e07\u0e44\u0e14\u0e49\u0e23\u0e31\u0e1a\u0e2a\u0e34\u0e19\u0e04\u0e49\u0e32 (\u0e2a\u0e34\u0e19\u0e04\u0e49\u0e32\u0e15\u0e49\u0e2d\u0e07\u0e44\u0e21\u0e48\u0e1c\u0e48\u0e32\u0e19\u0e01\u0e32\u0e23\u0e43\u0e0a\u0e49\u0e07\u0e32\u0e19\/\u0e15\u0e34\u0e14\u0e15\u0e31\u0e49\u0e07 \u0e2d\u0e22\u0e39\u0e48\u0e43\u0e19\u0e1a\u0e23\u0e23\u0e08\u0e38\u0e20\u0e31\u0e13\u0e11\u0e4c\u0e40\u0e14\u0e34\u0e21) \u2014 \u0e40\u0e23\u0e32\u0e15\u0e23\u0e27\u0e08\u0e2a\u0e2d\u0e1a\u0e2a\u0e34\u0e19\u0e04\u0e49\u0e32\u0e20\u0e32\u0e22\u0e43\u0e19 2 \u0e27\u0e31\u0e19\u0e17\u0e33\u0e01\u0e32\u0e23\u0e2b\u0e25\u0e31\u0e07\u0e44\u0e14\u0e49\u0e23\u0e31\u0e1a\u0e2a\u0e34\u0e19\u0e04\u0e49\u0e32\u0e04\u0e37\u0e19 \u0e41\u0e25\u0e30\u0e04\u0e37\u0e19\u0e40\u0e07\u0e34\u0e19\u0e40\u0e15\u0e47\u0e21\u0e08\u0e33\u0e19\u0e27\u0e19\u0e15\u0e32\u0e21\u0e0a\u0e48\u0e2d\u0e07\u0e17\u0e32\u0e07\u0e0a\u0e33\u0e23\u0e30\u0e40\u0e07\u0e34\u0e19\u0e40\u0e14\u0e34\u0e21\u0e20\u0e32\u0e22\u0e43\u0e19 7 \u0e27\u0e31\u0e19\u0e2b\u0e25\u0e31\u0e07\u0e1c\u0e48\u0e32\u0e19\u0e01\u0e32\u0e23\u0e15\u0e23\u0e27\u0e08\u0e2a\u0e2d\u0e1a \u0e2b\u0e32\u0e01\u0e2a\u0e34\u0e19\u0e04\u0e49\u0e32\u0e0a\u0e33\u0e23\u0e38\u0e14 \u0e40\u0e2a\u0e35\u0e22\u0e2b\u0e32\u0e22 \u0e2b\u0e23\u0e37\u0e2d\u0e2a\u0e48\u0e07\u0e1c\u0e34\u0e14 \u0e40\u0e23\u0e32\u0e2d\u0e2d\u0e01\u0e04\u0e48\u0e32\u0e2a\u0e48\u0e07\u0e04\u0e37\u0e19\u0e41\u0e25\u0e30\u0e40\u0e25\u0e37\u0e2d\u0e01\u0e44\u0e14\u0e49\u0e23\u0e30\u0e2b\u0e27\u0e48\u0e32\u0e07\u0e40\u0e1b\u0e25\u0e35\u0e48\u0e22\u0e19\u0e2a\u0e34\u0e19\u0e04\u0e49\u0e32\u0e2b\u0e23\u0e37\u0e2d\u0e04\u0e37\u0e19\u0e40\u0e07\u0e34\u0e19\u0e40\u0e15\u0e47\u0e21\u0e08\u0e33\u0e19\u0e27\u0e19 \u0e2a\u0e34\u0e19\u0e04\u0e49\u0e32\u0e2a\u0e31\u0e48\u0e07\u0e1e\u0e34\u0e40\u0e28\u0e29 (Special order) \u0e2a\u0e34\u0e19\u0e04\u0e49\u0e32\u0e44\u0e1f\u0e1f\u0e49\u0e32\u0e17\u0e35\u0e48\u0e15\u0e34\u0e14\u0e15\u0e31\u0e49\u0e07\u0e41\u0e25\u0e49\u0e27 \u0e41\u0e25\u0e30\u0e2a\u0e32\u0e22\u0e44\u0e1f\/\u0e2a\u0e32\u0e22\u0e22\u0e32\u0e07\u0e17\u0e35\u0e48\u0e15\u0e31\u0e14\u0e15\u0e32\u0e21\u0e02\u0e19\u0e32\u0e14 \u0e44\u0e21\u0e48\u0e23\u0e31\u0e1a\u0e04\u0e37\u0e19\u0e22\u0e01\u0e40\u0e27\u0e49\u0e19\u0e01\u0e23\u0e13\u0e35\u0e0a\u0e33\u0e23\u0e38\u0e14 \u0e40\u0e23\u0e34\u0e48\u0e21\u0e15\u0e49\u0e19\u0e01\u0e32\u0e23\u0e04\u0e37\u0e19\u0e2a\u0e34\u0e19\u0e04\u0e49\u0e32: \u0e17\u0e31\u0e01 LINE @drakeco<\/a>, WhatsApp<\/a> \u0e2b\u0e23\u0e37\u0e2d\u0e2d\u0e35\u0e40\u0e21\u0e25 hello@drakemarine.com<\/a> \u0e1e\u0e23\u0e49\u0e2d\u0e21\u0e2b\u0e21\u0e32\u0e22\u0e40\u0e25\u0e02\u0e04\u0e33\u0e2a\u0e31\u0e48\u0e07\u0e0b\u0e37\u0e49\u0e2d\u0e41\u0e25\u0e30\u0e40\u0e2b\u0e15\u0e38\u0e1c\u0e25\u0e43\u0e19\u0e01\u0e32\u0e23\u0e04\u0e37\u0e19 \u0e40\u0e23\u0e32\u0e15\u0e2d\u0e1a\u0e01\u0e25\u0e31\u0e1a\u0e20\u0e32\u0e22\u0e43\u0e19 1 \u0e27\u0e31\u0e19\u0e17\u0e33\u0e01\u0e32\u0e23<\/p>\n This policy does not limit your statutory rights under Thai consumer protection law.<\/em><\/p>","protected":false},"excerpt":{"rendered":" We want you to buy with confidence. If something isn’t right, here is exactly how returns work with us (Drake Co., Ltd., trading as Drake Marine, Drake SVO and Drake Off-Grid) \u2014 in plain language, no fine-print surprises. 30-day returns You can return most items within 30 days of delivery for a full refund. To…<\/p>","protected":false},"author":5800,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-16114","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/drakesvo.com\/ru\/wp-json\/wp\/v2\/pages\/16114","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/drakesvo.com\/ru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/drakesvo.com\/ru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/drakesvo.com\/ru\/wp-json\/wp\/v2\/users\/5800"}],"replies":[{"embeddable":true,"href":"https:\/\/drakesvo.com\/ru\/wp-json\/wp\/v2\/comments?post=16114"}],"version-history":[{"count":7,"href":"https:\/\/drakesvo.com\/ru\/wp-json\/wp\/v2\/pages\/16114\/revisions"}],"predecessor-version":[{"id":17995,"href":"https:\/\/drakesvo.com\/ru\/wp-json\/wp\/v2\/pages\/16114\/revisions\/17995"}],"wp:attachment":[{"href":"https:\/\/drakesvo.com\/ru\/wp-json\/wp\/v2\/media?parent=16114"}],"curies":[{"name":"WP","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}How to start a return<\/h2>\n
Faulty, damaged or incorrect items<\/h2>\n
Items we cannot accept back<\/h2>\n
\n
Return shipping<\/h2>\n
International returns<\/h2>\n
\u0e2a\u0e23\u0e38\u0e1b\u0e40\u0e1b\u0e47\u0e19\u0e20\u0e32\u0e29\u0e32\u0e44\u0e17\u0e22<\/h2>\n